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Northern Illinois University
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Materials Management
Delivery Procedures
Procedure No. 20-5
Issued 7/2001


All items processed for delivery on campus are delivered by Route Drivers under the direction of the Traffic Manager. Deliveries are generally made to the main departmental offices or to designated areas within buildings serving as centralized receiving rooms.

All items delivered by Route Drivers must be signed for upon delivery by the person accepting the delivery, or the person for whom the delivery is intended. Forms used for this purpose include the following:

  1. Purchase order receiving copy

  2. Central Stores delivery receipt

  3. Central Stores Telephone Order forms

  4. Document Services job form

  5. Stores order form

Items handled by Route Drivers are normally delivered on scheduled delivery "route/days" on campus; that is, certain buildings are normally serviced on designated weekdays, while other buildings receive deliveries only as the need arises.

Special "courier service" for overnight and next day deliveries are provided each scheduled work day on campus for those items received by Federal Express, UPS, Next Day Air, DHL, etc., and items that are marked as perishable, including live animals.

Departments may pick up packages at the Dorland Building by coming to the Central Stores main office or the Receiving Office and signing for the items picked up.

Route Drivers are instructed to refrain from picking up packages from departments on campus for delivery to other university departments without prior authorization from the Traffic Manager. To arrange for this type of service, contact the Traffic Manager at 753-6280 (see Procedure 20-6).

Damages/Shortages

Departments are advised to open and inspect packages delivered as soon as possible to verify that the contents are correct, complete, and in good condition.

In the event of concealed damage in packages received from off-campus vendors, see procedure 9-8 (Procedure for Claims). If the contents of the package differ in specification from those set forth on the purchase order, the Procurement Department should be notified immediately.

If discrepancies or damage is discovered in any order delivered from Stores/Receiving, notify the Stores Manager at 753-0406 or the Traffic Manager at 753-6280 immediately.