Business Procedure Manual campus collage Vertical red bar NIU
Northern Illinois University
Table of Contents A - Z Listing Finance and Facilities Home NIU Home
ITS Document Services
Procedure No. 23-9
Issued 11/2001
ITS Document Services is located on the east side of the Human Resources Building at 1515 W. Lincoln Highway, DeKalb. We offer a variety of services to accommodate the printing, duplicating, and copying requirements of the University. The following operations are all integrated into ITS Document Services: prepress, digital printing, offset printing, bindery/finishing, standard mail preparation (formerly bulk mail), Quick Print, copier service, and software distribution.

We produce color, black and white copies, and black and full color transparencies. We carry an extensive assortment of papers in white, bright, and muted colors, all in various sizes and weights. We provide finishing services including thermal tape binding, folding, collating, and stapling. We also have a fax service to send documents, graphics, and photographic images anywhere worldwide.

For service, you may stop in our office during our business hours of 8:00 am to 4:30 pm Monday through Friday, send your job electronically (does not apply to Quick Print) through e-mail (itsdocuments@niu.edu), or call 815-753-6284 to order courier service that will pick up your job.

In the following pages is the new price list for the fiscal year 2002. For more information, you can reach us at 815-753-1692 or visit our website at www.itsdocuments.niu.edu .

Quick Print

This area handles most duplicating and printing needs. Most jobs are completed within 24 hours, and we will do everything we can to ensure a top-quality finished product completed to your satisfaction. We have the latest technology, including a 600-dpi color laser printer and Xerox DocuTech 6180 printers that produce 600-dpi output at 180 pages per minute.

Offset Printing

We are a full service printing facility that can complete any job regardless of size or work. Our offset printing area handles all printing jobs that cannot be completed by Quick Print. These include jobs where plates need to be made, paper needs to be cut, composition work needs to be done, or bindery services are required. Below is a list of most of the services we offer in this area. Please call 815-753-1692 to inquire about the many additional services we offer.

  • Stationery
  • Miscellaneous Printing

Business cards

Booklets, brochures, pamphlets

Envelopes

Carbonless forms

Invitations

Letterhead Paper

  • Finishing Services

Binding

  • Prepress Services

Book binding (saddlestitch, perfect, plastic coil, plastic comb, and thermal tape)

Color Proofs

Composition

Collating

Disk and file conversion (HTML, etc)

Cutting

Electronic submission of files

Drilling

Image imposition

Folding

Imagesetting

Inserting

Masking Flats

Labeling

Printed pieces on CD-ROM

Padding

Scanning

Scoring/perforating

Sealing tab application

  • Labeling

Shrink wrapping

Electronic (inklet)

Stitching

Standard Mail (formerly bulk mail)

ITS Document Services offers mailing services to make it easier for you to send standard mail. Below is the information you will need to use this service. If you have any other questions or concerns, contact us at Document Services, 815-753-1705 or 753-1692. For technical information regarding your mailings, visit www.usps.com / click on svc.guides then DMM.

Standard Mail Services

  • Preparation and delivery to U.S. Postal Service including:

    Bundling in trays or bags
    Application of postal stickers
    Completion of postal statement

  • Insertion of material into envelopes
  • Tabbing
  • Sorting
  • Sealing of envelopes
  • Application of indicia
  • Application of labels

    4"x 1" on continuous feed forms
    5"x11" 30 up or 33 up, laser labels
    D
    isk or e-mail submission for ink jet labeling

Information Needed for Submission on a Request for Services Form

  • Date submitted
  • Department
  • Account name
  • Account number
  • Authorized signature for account
  • Number of pieces in mailing (all pieces in mailing must be exactly the same materials)

Billing

You will be billed for standard mailings on your standard Document Services bill each month.

Sorting Procedures

If you sort your own standard mailing, you must follow the following procedures:

  1. Sort by state.
  2. Sort by zip code order within each state.
  3. Bundle each direct city with ten or more pieces.
  4. If one city has more than one five-digit zip code, bundle each zip code together that has ten or more pieces.
  5. Bundle the remaining three-digit groups in zip code order.
  6. Face and bundle all three-digit groups that have less than ten pieces in a mixed state bundle labeled as such.
  7. Bundle all of the above mixed state bundles together and label "mixed states."
  8. All pieces addressed to DeKalb must be placed in one bundle and labeled for DeKalb.

Non Profit Standard Mail Eligibility

Colleges -- Universities

The following will summarize the eligibility, authorization, and mailing rules for nonprofit standard mail rates for educational organizations.

  1. Eligibility -- Educational organization is a nonprofit organization whose primary purpose is to instruct or train individuals for improving or developing their capabilities or to instruct the public on subjects beneficial to the community.

  2. Authorized qualified Political Committees -- The following committees may be authorized to mail at the Nonprofit Standard Mail rates without regard to their nonprofit status:
    1. National committee of a political party (the organization responsible for the party’s day-to-day operation at the national level)
    2. A state committee of a political party (the organization responsible for the party’s day-to-day operation at the state level)
    3. The Democratic Congressional Campaign Committee
    4. The Democratic Senatorial Campaign Committee
    5. The National Republican Congressional Committee
    6. The National Republican Senatorial Committee

  3. Mailing Rules/General Standards—Authorized organizations may enter an individual bulk mailing at the Nonprofit Standard Mail rates if all these standards are met:
    1. The mailing is made up of Standard Mail (A) matter only (previously known as bulk mail)
    2. The mailing contains at least 200 pieces or 50 pounds of addressed pieces
    3. The mailing is prepared according to the postal standards in the Domestic Mail Manual (i.e. sorted into proper 3 digit, 5 digit zip codes)—see Sorting Procedures.
    4. The mailing is the organization’s own mail
    5. The mailing does not contain products or advertising (i.e. insurance policies, credit cards, billing statements, grade evaluations) ineligible for mailing at the Nonprofit Standard Mail rates.
    6. The mailing is accompanied by the appropriate postage statement (3602 N).

Guidelines for Submission

Each type of mail has different guidelines.

Standard Mail Classes

  • Periodicals
    1. Newspapers and magazines issued at least four times a year by a publisher who mails at the periodical rate on the basis of a permit obtained from the U.S. Post Office.
    2. A mailer other than the publisher can mail individual, complete copies of a publication at the "Transient Periodical" rate. This includes regular newspapers and magazines that have such endorsement.
  • Standard Mail (A)

This group consists of circulars, books, catalogs and other printed materials such as newsletters, corrected proof sheets with manuscript copy, and not otherwise required as first class mail. It also includes merchandise, farm and factory products, photographs, keys and printed drawings. Each piece of mail is limited in weight to less than 16 ounces. The same material weighing 16 ounces or more is classified as special standard or parcel post mail.

  • Non-Profit Standard Mail (A)

In order to utilize the non-standard mail rate, the mailing must meet the following criteria:

    1. Minimum of 200 pieces or total weight of at least 50 pounds.
    2. Each piece must weigh less than 16 ounces.
    3. All pieces must be identical in size and weight.
    4. Cannot be foreign mail.
    5. Envelopes should be sealed, not tucked.
    6. Tabbing is required for self-mailers

    7. For this type of mail, there are two choices for sending:

      1. Meter imprint method:
        1. Can be no more than 500 pieces.
        2. Must be letter size.
        3. Must be of a thickness that will run through the meter machine (contact Bulk Mail Supervisor on thickness maximum).

      2. Permit imprint method:
        1. May be printed on the wrapper or piece of mail by the printer.
  • Non-Profit Standard Mail (B)

Standard mail (B) is defined as merchandise or printed matter weighing over 16 ounces. The distance of destination determines the mailing rate.

      1. All packages must be securely wrapped and labeled if "Fragile" or for "Rattle OK."
      2. Packages must be large enough for the recipient’s address, return address and postage to be placed all on one side.
      3. Letters may be enclosed in a package and labeled on the outside of the package "Letter Enclosed."
      4. If the letter is attached to the outside of the package, the address on the package and the letter must be the same.
      5. The weight limit is 70 pounds for all eight zones in the U.S.
      6. The size of the package cannot exceed 84 inches in length and girth.
  • Special Standard Mail

The special standard rate applies, in general, to the following:

      1. Books of 24 pages or more, of which at least 8 pages are printed.
      2. Films of 16 millimeter or narrower width.
      3. Printed music in bound or sheet form.
      4. Printed objectives test materials and their accessories.
      5. Sound recordings.
      6. Play scripts and manuscripts for books.
      7. Loose-leaf pages and binders containing medical information.
      8. Educational reference charts.
      9. Computer-readable media.

Each parcel mailed under this category must be endorsed "Special Standard Rate" and be labeled with a description of the contents, such as "Books" or "Printed Music."

Copier Service

The NIU copier service is a network of over 260 digital copiers located on the main campus and the four satellite campuses at Hoffman Estates, Naperville, Rockford, and Oregon. Fifty-three public copiers are strategically located in most campus buildings for use by the university community. 110 campus copiers are accessed through a university-wide copy card system that includes the choice of pre-paid debit cards or pay-as-you-go credit cards.

Service Calls

To place a service call for any copier or copy card reader, please call the Gordon Flesch Company at 800-950-4717, and have the copier or card reader ID number available for the dispatcher. If a copier or card reader is not functioning, please tell the dispatcher so that the service call will be given the proper priority.

Departmental Copiers

For any questions or concerns regarding departmental copies, including replacement or relocation of copiers, please call, 753-8383.

Copier Service Center

The Copier Service Center, located in founders Memorial Library (FML), is responsible for all university copy cards and all public and departmental copiers. The Copier Service Center is in FML 194 on the main floor next to the elevators. If you have any trouble with a public copier or have any questions about using any of the copiers, call 753-1662

Credit Card Program

Department credit cards may be ordered on a Copy Card Request form. Credit cards are primarily used by university departments and are billed each month based on usage.

Debit Card Program

Debit cards may be purchased from a card dispenser or at the NIU Copier Service Center office in Founders Library 194. Debit cards are prepaid and carry a dollar value on each card. The debit copy card dispensers are located at Founders Memorial Library (on the 1st floor), the Holmes Student Center on the main floor, Swen Parson Hall in the Law Library, Learning Center in Gabel #8, Naperville Research Center, Hoffman Estates, and the Rockford Education Center. These machines can also add value to the debit cards. If you choose to use cash, there are change machines in the Founders Memorial Library, one in Periodicals and the other in the Microform Reading Room.

Self-service Fax Machine

There is a self-service fax machine located in Founders Memorial Library in the Student Lounge on the lower level. For security reasons, the self-service fax machine is for outgoing transmissions only. The machine only accepts NIU debit or credit copy cards for payment.

Color Copies

A self-service color copier is available in Founders Memorial Library on the main floor by room 194. It only accepts debit and credit copy cards. Color copies can also be ordered through Quick Print.

Public Copier Locations

Founders Memorial Library

Campus Life Building -- library

10 in the Periodicals departments

College of Engineering -- library

1 each on the 2nd, 3rd, and 4th floors

Davis Hall -- first floor

1 self-service color copier

Davis Hall -- Map Library

Holmes Student Center

DuSable Hall -- by vending machines

2 on the main floor

Evans Field House -- northwest corner

1 in basement by the computer lab

Faraday Hall

1 by ATM machines on the main floor

1 in the west lobby

Swen Parson

2 in the library

2 in the law library

Gabel Hall

1 by the Bursar's office

3 in the Learning Center, room 8

Residence Halls

1 by room 152

1 Douglas Hall

Hoffman Estates Education Center -- library

1 Grant South

McMurry Hall -- main floor

1 Grant North

Montgomery Hall -- fourth floor

1 Lincoln Hall

Music Building -- library

1 Neptune Central

Naperville Research Center - room 111`

1 Stevenson North

Psychology Building -- third floor

1 Stevenson South

Rockford Education Center -- library

Anderson Hall -- library

Reavis Hall -- by vending machines

Art Building -- third floor

School of Nursing -- by vending machines

 

Wirtz Hall -- first floor vending area


Software

To provide NIU departments, faculty, and staff with affordable software and a convenient delivery service, ITS Document Services distributes and tracks software licenses. A software license is the right to use software. To obtain a license, complete one of our forms and return by e-mail of fax. Users can obtain information, forms and software from ITS Document Services by calling 753-7600, by reviewing the ITS website www.itsdocuments.niu.edu (or you may stop by our office in HR 157.

Microsoft Select Agreement

The Microsoft Select Agreement is a contract that NIU entered into with Microsoft in order to provide the campus with an enormous selection of Microsoft software licenses at an affordable price. The selection includes Windows, Office, Servers and Developer Tools. There are server applications, operating systems, and software that are available through the Select Agreement that are not covered by the Microsoft Campus Agreement. If you do not see the software you want in this brochure, please contact us at 753-7600.

Microsoft Campus Agreement

NIU offers all departments the opportunity to join the Microsoft Campus Agreement for only $50.00 per FTE (full-time equivalent employee) per year. FTE includes regularly employed faculty and staff members. It does not include undergraduate or graduate students or extra-help staff. A list of all the products covered under the agreement is on the back panel of the pamphlet.

Microsoft products included in the Microsoft Campus Agreement are-

Microsoft Office Professional

* Includes Word, Excel, Outlook, PowerPoint, Publisher, Small Business Tools, Access

Microsoft Office Macintosh Edition

Microsoft Windows R 32-bit Operating System Upgrade

* Includes Windows 98, Windows ME, Windows Pro 2000, Windows NT Workstation 4.0 Standard

Microsoft Front Page R

Microsoft Visual Studio R Professional Edition

Microsoft BackOffice R Client Access License (CAL)

Microsoft Office 2000 Step by Step Interactive by Microsoft Press R (training CD)

All the software included in the Microsoft Campus Agreement can be used by faculty and staff at work or at home, as long as they are employed by the university and covered by the agreement. To learn more about the Microsoft Campus Agreement, go to our website or call 753-1071.

Licenses include the right to use the software on a specific NIU computer. Licenses do not include documentation or media (CDs).

Many CDs can be used for 7 days and returned or you can purchase CDs for all software for only $10.00 per CD

Application forms for all our software can be downloaded from the ITS Document Service website at:

www.itsdocuments.niu.edu or you can call us at 753-7600, and we will be glad to e-mail or fax you a copy of the form.

The number of CDs for most of our software is listed next to the application name. CDs can be delivered to you free of charge via our courier service to DeKalb campus departments. Prices are subject to change without notice. Older versions of software may still be available. Please inquire.

Price List FY 2002

Stationery:

Standard NIU letterhead, envelopes, business cards. Please call for prices on non-standard stationery requests.

Quantity
One color
black
Two color
black + 1935

White wove Letterhead

     
 

5.5 x 8.5

500 minimum

$ 50.00

$ 93.00

 

(24#)

First 1,000

$ 63.00

$107.00

   

Each addl. 1,000

$ 28.00

$ 39.00

White wove Letterhead

     
 

8.5 x 11

500 minimum

$ 57.00

$100.00

 

(24#)

First 1,000

$ 76.00

$120.00

   

Each addl. 1,000

$ 41.00

$ 52.00

Bond envelopes

     
 

#6.75, #9, #10, #10 window

500 minimum

$ 70.00

$105.00

   

First 1,000

$ 85.00

$125.00

   

Each addl. 1,000

$ 38.00

$ 49.00

White wove envelopes

     
 

#10

500 minimum

$ 88.00

$123.00

   

First 1,000

$120.00

$160.00

   

Each addl. 1,000

$ 56.00

$ 84.00

Standard business cards

500 minimum

 

$ 45.00

 

1,000

 

$ 55.00

48 hour business cards - pre-perfed

     
 

(65# white 8.5 x 11)

100

 

$ 50.00

100# business cards

500 minimum

 

$ 55.00

       

Blank 2nd sheet letterhead - no minimum order, $34.00 per 1,000 sheets

Quick Print:

High speed digital printing within 24 hours, free pick up and delivery service available to campus department.

 

Copies/page*

Copies/page*

Copies/page*

Copies/page*

 

1-10

11-50

51-100

101-1000

         

8.5 x 11Bond (white/recycled, 3 hole)

$0.05

$0.04

$0.03

$0.025

8.5 x 11 Bond (colored)

$0.06

$0.05

$0.04

$0.03

8.5 x 11 25% Rag (thesis)

$0.07

$0.06

$0.05

$0.04

8.5 x 11 Special papers (brights, parch.)

$0.07

$0.06

$0.05

$0.04

8.5 x 11 Cover Papers (standard/brights)

$0.11

$0.10

$0.09

$0.08

8.5 x 14 Bond (white)

$0.06

$0.05

$0.04

$0.03

11 x 17 Bond (white)

$0.07

$0.06

$0.05

$0.04

11 x 17 Bond (colored)

$0.08

$0.07

$0.06

$0.05

11x 17 Special paper (brights, etc.)

$0.11

$0.10

$0.09

$0.08

         

Network printing:

 

One copy/page*

 

(output from PeopleSoft, etc)

     

8.5 x 11 bond (20# white/recycled)

 

$0.05

 
       

Mainframe printing:

 

One copy/page*

 

8.5 x 11 bond (20# white/recycled)

 

$0.025

 
       

Color copies:

 

One copy/page*

 

8.5 x 11 full color copies**

 

$0.50/page

 

11 x 17 full color copies**

 

$1.00/page

 
       

Transparencies:

     

8.5 x 11 black transparencies

 

$0.75/page*

 

8.5 x 11 full color transparencies

 

$2.50/page*

 
       

Finishing:

     

Thermal tape binding, black only

 

$0.75/bind

 

Folding (half, letter, double parallel)

 

$0.03/sheet

 
       

*page is defined as one side of a sheet

     

**for camera ready art without manipulations

   
 

All quick print copying prices include collating, stapling, and free pick up and delivery for campus departments. Call 753-6284 to schedule a pick up.

     

Copier services:

   

Department copiers/credit card copies

 

$0.06/copy

Department credit copy cards

 

$1.00/card

Reported lost department credit copy cards

 

$50.00/card

Debit copy cards

 

$1.00/card

Debit card copies

   
 

8.5 x 11

$ 0.08/copy

 

11 x 17

$ 0.10/copy

Debit card network printing (Founders)

 

$ 0.08/page

Debit card microforms printing (Founders)

 

$ 0.20/page

FAX (Founders)

   
 

U.S.A.

$ 1.00/page

 

International

$ 5.00/page

CD production:

   

CD duplication

 

$ 5.00 each

Please call 753-1699 for pricing on creating CDs from original files of other media.

   

Mail preparation prices:**

   

Creating electronic labels ($10.00 minimum)

 

$ 0.01 each

 

(labels merged onto documents as they are printed)

   

Creating/printing labels on label stock

 

$ 0.06

Adhering labels (1" x 4" pin fed labels)

 

$0.01

Envelope inserting (two insert minimum)

 

$0.01 each

 

(folded letter into #10 envelope)

   

Sealing envelopes

 

$0.02 each

Standard mail (A) bulk mail preparation

Prep for letters

$0.02

 

Prep for flats

$0.03 each

Standard mail permit pre-inked rubber stamp

 

$19.00 each

     

Offset printing prices:

   

Price estimates are available through department's estimator at 753-1699 or e-mail at itsdocuments@niu.edu.

 

Preprinted items:

Campus maps, color

$0.50 each

Conference pocket folders

$0.50 each

Report covers, 8.5" x 11"

$0.15 each

Table tents

$0.15 each

Invitations (vertical orientation, 2 per page)

$0.20/page

   

**Automated processing only, call 753-1699 for others.

 
Printing/pre-press:
  Simple: one color; 5,000 or less; simple bindery (trimming, half fold, letter fold, double parallel fold)
Standard service: 5 business days
    50% surcharge if less than 5 business days
    100% surcharge if less than 3 business days
  Complex: more than one color; 5,000 or more; complex bindery
    Standard service: 10 working days